TaxiDriver Privacy Policy

1. Introduction

This Privacy Policy describes how TaxiDriver ("we" or "us") collects, uses, and discloses personal information of users in connection with our services. This Privacy Policy applies to all users of our mobile applications, websites, features, or other services (collectively referred to as the "Services"). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We may collect various types of information from or about you, including:

• Information you provide, such as your name, email address, phone number, account credentials, payment information, and driver's license information.
• Background check information as required by local regulations for driver verification purposes.
• Demographic information through user surveys and other means.
• Information you submit when contacting our customer support, providing ratings or feedback, or otherwise contacting us.
• Location information based on the services you use and your device settings, including access to fine location (GPS) and coarse location (network-based) services for accurate navigation and ride tracking.
• Transaction details related to your use of our services.
• Usage information, including access dates and times, app features viewed, crashes, and other system activity.
• Device information, such as hardware models, IP address, operating systems, and unique identifiers.
• Communications data, including call or text information and content.
• Information from other sources, such as user ratings and feedback, referrals, and business partners.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services, including matching you with passengers and facilitating ride bookings.
• Ensuring the safety and security of our services and users.
• Driver onboarding and verification.
• Customer support and dispute resolution.
• Research and development of new features and products.
• Facilitating communication between drivers and passengers.
• Providing information and updates about our services.
• Complying with legal requirements and resolving legal disputes.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With passengers or other users as necessary to provide the services, including sharing your location and trip details during a ride.
• With service providers and business partners involved in delivering the services or supporting our operations.
• With local authorities, as required by law or necessary to protect our rights, safety, or the rights and safety of others.
• In connection with a merger, acquisition, or sale of assets, with appropriate safeguards to protect your information.
• With your consent or as otherwise disclosed at the time of data collection.

5. Data Retention

We retain your account and other data for the duration of your active account. Some information may be retained for statutory periods, and if necessary, archived or deleted. Upon account deletion, non-essential information is deleted, but certain information may be retained for legal or necessary purposes.

6. Choice and Transparency

We provide options to access and control the information we collect, such as in-app privacy settings, device permissions, and marketing opt-outs. You may also request corrections or updates to your data.

7. Cookies and Third-Party Technologies

We use cookies and similar technologies for various purposes, including authentication, personalization, analytics, and marketing. Some of these technologies may be used by third parties on our behalf.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our services, please contact us at contact@1ridebahamas.com

Note: The TaxiDriver app uses the following location permissions on Android devices:

• ACCESS_FINE_LOCATION: This permission allows us to access precise location information from your device for accurate navigation, matching you with passengers, and tracking your ride progress.
• ACCESS_COARSE_LOCATION: This permission allows us to access approximate location information from your device for accurate navigation, matching you with passengers, and tracking your ride progress.
• ACCESS_BACKGROUND_LOCATION: This permission allows us to continue accessing location information in the background for ride tracking and ensuring a smooth user experience.

We are using the following permission set for only input purposes. These permissions are not used to store any type of personal information from the user.

• android.permission.CAMERA
• android.permission.READ_PHONE_STATE
• android.permission.GET_ACCOUNTS
• android.permission.READ_CONTACTS

Please be assured that we do not share any location data or customer information for any additional resources. We take your privacy seriously and ensure that the collection and use of location information are carried out in accordance with applicable laws and with your authorization.